Support
About your money
Ask the agent. Open Conversation and say what you need; it has your picture in front of it and answers at once. If it needs you, it asks in the Hub.
About the app, billing, or something that went wrong
Signed in, open Settings → Get help and write to us. A person reads it and replies to the email you sign in with, usually within a day. Or email hello@allende.finance from that address.
For a payment that should not have gone out, say so in the first line; those are read first.
Your account and your data
- Billing, invoices and cancellation: Hub → Billing. Subscriptions run six months at a time and stop at the end of the paid term.
- Two-step sign-in and your saved sign-ins: Settings → Account.
- Export or erase everything: Settings → Account → Delete my account. Erasure is immediate and complete.
Security
If you believe you have found a security problem, email hello@allende.finance with "security" in the subject. Please do not post it publicly first.